Discover our new advising series dedicated to the most common problems that can occure with your E-cig called . "Au secours, mon e-cig a un problème"

And find a fun way to simply learn how to fix the smallest problems that are often responsible for discouraging the users .

Episode 9 -If your e-cigarette ain't working here's what to do. 

Sometimes, it just feels like nothing is working, no more reaction, your e-cig is a dead end.And of course, no time to pass by the store, that's the worst  day start ever

Why ? 

So, nothing's happening.

Pressing on the switch button doesn't do anything.

Worst, no steam is produced and you are holding an E-cigarett in your hands. 

You check the screen of your box and it doesn't look good. Something like low atomizer/check atomizer/no atomizer/led it all flashes????  

Each and everyone of these message do have a purpose and 8 times out of 10 it's just a bad contact. So what do I do?

How ?

The bad contact is between your tank and the battery. Start by unscrewing and rescrewing the tank If this doesn't solve the problem , open it up

Remove and replace your coil (it's often not screwed properly). Place the tank back on the battery and again, 8 times out of 10, it will work out just fine. 

If it is still not working well then :

- your coil est to low for this type of battery. double check it

- your coil is broken (only if the problem is not recurrent)

- you forgot to place the coil in the tank. ( don't laugh it happens more than you think)

- Your are running out of batteries or your cigarette is on protection mode. this can occur if you don't have a screen.

- Your e-cig is broken, either the chipset or the connector or the battery. 

Just try and fix it step by step, no need to get pissed off, it will shortly be resolved.

So? Is everything back to normal? Enjoying it? we really hope so and if not please don't hesitate to give us a quick call and we'll be very happy to help you out in a jiffy. 

Thanks for reading and see you soon for an other episode of "Au secours, mon e-cig a un problème". 

Sweetch advising team